Resources
Guides, documentation and answers to help you set up, use and integrate BSDI products.
Resource library
- Guides & TutorialsStep-by-step help for setting up and using BSDI products.Coming soon
- DocumentationReference material for each product, module and setting.Coming soon
- Knowledge BaseAnswers to common questions and fixes for known issues.Ask support
- Blog & InsightsArticles on software, hosting and running a digital business.Coming soon
- Video LibraryShort walkthroughs of product features and common tasks.Coming soon
- Case StudiesHow organizations use BSDI software, published with their permission.Coming soon
- Tools & DownloadsDesktop tools, import templates and device drivers.Coming soon
- API & Developer ResourcesAPI references, webhooks and SDKs for integrating with BSDI.Request API access
- FAQsQuick answers about products, billing, hosting and support.Read the FAQs
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Frequently asked questions
Can’t find an answer? Our support team can help.
What is the difference between a ready SaaS product and custom software?
A ready SaaS product is already built and shared by every subscriber. You subscribe, configure it and start working quickly. Custom software is designed and built for your specific workflow when a ready product doesn't fit.
Can a SaaS product be customized for my organization?
Most products can be configured with your branding, roles and settings. If you need changes beyond configuration, we'll discuss an extension or a custom build.
Do you host the software you build?
Yes. We can host your website, software and apps on BSDI hosting or cloud servers, or deploy to infrastructure you already use.
What happens after my project launches?
We offer maintenance and support covering updates, bug fixes, backups, monitoring and technical help, so the system keeps working as your business changes.
Can you move my existing website or domain to BSDI?
Yes. We handle website migration and domain transfers, and we plan the move to keep downtime to a minimum.
How do I get support?
Contact us through the support page, by email or by phone. Existing customers will also be able to open tickets from My BSDI.
Need Help? Contact Support
Tell us which product or service you’re using and what’s happening. We’ll get back to you with next steps.